返金ポリシー
Return & Refund Policy
Because our products are made-to-order and often personalized, we currently do not accept returns or exchanges unless the item is:
- Damaged or broken upon arrival
- Received incorrectly due to our error
To request a replacement or refund, please contact us within 7 days of delivery with a photo of the item and order number.
Non-refundable items include:
- Customized products with names, letters, photos, or colors chosen by customer
- Sale or clearance items
If your request is approved, we’ll process your refund or replacement within 5–7 business days.